Window sash balance S385 or S380

A quick learner from 85338 says:
February 1, 2024
Attached pictures metal length is 26". It appears to be a S385 or S380 not sure which but I would need 2 at 26".
Thumbnail of the uploaded file named sash depth.jpg
Thumbnail of the uploaded file named Sash end.jpg
Thumbnail of the uploaded file named Window balance ID.jpg
Thumbnail of the uploaded file named sash width.jpg
Thumbnail of the uploaded file named sash end cap.jpg
Profile picture of Casey
Casey from SWISCO responded:
February 2, 2024

Hello,

With this combination of attachments, you could have either the S380-26 or S385-26 channel balance. You’ll need to measure as shown below. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment. 

You'll also need 2540 spring strength options for your replacement balances. Thank you and let us know if you have any other questions or concerns.

Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.
26" Series 380 Channel Balance
26" Series 380 Channel Balance
S380-26
$10.55
26" Series 385 Channel Balance
26" Series 385 Channel Balance
S385-26
$10.55
How to Replace a Non-Tilt Channel Balance
How to Replace a Non-Tilt Channel Balance
VIDEO
WATCH >
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to Identify Replacement Channel Balances
How to Identify Replacement Channel Balances
VIDEO
WATCH >
How to replace a non-tilt channel balance
How to replace a non-tilt channel balance
GUIDE
READ >
Choosing a Non-tilt Channel Balance: What Will We Need?
Choosing a Non-tilt Channel Balance: What Will We Need?
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.