I'm looking for replacement window springs for a "Pella" window. Can you help me?
Attached is a picture showing a number I noticed on a spring I pulled out. Hope this helps. Thanks
Mike
Jasmine from SWISCO responded:
January 23, 2024
Hi Mike, Thanks for reaching out! There is a good chance that we can supply you with the replacement coil assembly needed for your windows, but I'll need to see a photo of the assembly removed. Unfortunately, the window channel obstructs the view of the entire part, which make it hard to make a proper recommendation. I have no doubt that you will need to replace the assembly, especially given that the coils are damaged. However, I would also be sure to double check if your sash has tilt latches installed at the top corners. These also help to keep the window secure, when unlocking it, to ensure that the sash does not fall forward. You'll likely need to replace these as well. If your sash does have tilt latches, I'll need to see a photo of them in addition to the photo of the coil assembly. Please feel free to reach out with any questions you may have in the meantime. |
Jasmine from SWISCO responded:
January 24, 2024
Hi Mike, Okay, great! Please send them when you are able and I'll be happy to review them. Have a great day! |
Jasmine from SWISCO responded:
January 25, 2024
Hi Mike, You can just respond to this inquiry whenever you are ready. Be sure to save the link or the reference number so that you can refer back to this discussion when you're ready to submit the information. Have a great day! |
Jasmine from SWISCO responded:
April 19, 2024
Hi Mike, Good to hear from you again! Your balance assembly appears to be an older version of a universal support system. That said, our 15-252 Inverted Universal Dual Support should work well as a replacement for your existing hardware. Detail of 15-252
This support is compatible with the Series 160 Coil Balance. Since your support is stamped with a 13 and the coils a 6.5, you'll need (4) of the S160-06 Coil Balances; (2) for each assembly. You may also need the 16-032 Mounting Clip. |
Jasmine from SWISCO responded:
April 22, 2024
Hi Mike, Sorry I missed your message! It came through after our hours of operation and we are not here over the weekend. However, I'm glad that you were able to get the order placed. Please don't hesitate to reach out with any other hardware repair projects you might have. Have a great day! |