Windows keeps falling

A quick learner from Cleveland, OH. says:
Hello I have five windows on a house I just purchased that have broken coils. Can you please tell me if you have these parts?
Thanks
Thumbnail of the uploaded file named Coil and bracket
Thumbnail of the uploaded file named Coil housing
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Casey from SWISCO responded:

Hello,

Your photos resemble the 15-087 housing pivot, which uses the S180 coil springs and other related items from the product page. With that being said, we can't make any guarantees with the hardware still installed in the window. I'd recommend removing your coil balance assembly to confirm that the specifications match our parts. You'll also need to locate the numbers stamped on the original coil springs to choose the corresponding strength options for the S180 coils. Thanks for posting!  

Detail of 15-087
Detail of 15-087

Series 180 coil balance diagram
Series 180 coil balance diagram

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