I need the bottom roller for my mirrored doors. Isabel Salinas ordered parts for me from you eight years ago. The part 23-120 was brown. However, on the form it says it is a top roller. Are they interchangeable. The bottom roller on one side cracked. I would like to buy four but not sure that would be the right one. Please advise and let me know if you need pictures.
Much thanks,
Marie
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Jasmine from SWISCO responded:
February 16, 2023
The 23-120 is normally used on Wooden bifold doors. It isn't typically ideal, but we have seen customers use these interchangeably. At this time, we can't make any concrete recommendations. Would you happen to have a photo of the bottom roller you're looking to replace? Again, I can't make any guarantees that we can recommend a replacement but we'd be happy to take a look. |
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Dave Sr. from SWISCO responded:
March 15, 2023
Hey there, maybe I can help. The guide pin without the roller is an older, discontinued part which has been replaced by the more modern 23-115. It appears that the brown plastic housing was replaced with the white plastic. I think it will work perfectly fine, along with the 23-120 roller guide. However keep in mind that these are used at the top of the door, not necessary for the bottom. I have wood bi-fold doors at home and use the same type hardware. The only part that I have on the bottom is the threaded pivot pin (23-116) at the rear bottom corner. |
