broken balcony door handle replacement

A quick learner from Miami Beach, Florida says:

March 4, 2024

Hi,

I'm trying to replace an inside balcony door handle that accommodates a latch. The spacing between the two raised screw holders, from center to center, seems to be 5-7/16". One of the raised screw holders broke, as can be seen in an included image.

The only marking I can find is the text "Made In New Zealand." Next to the word 'Made' there are three dots in a triangle configuration.

The part is currently uninstalled. I have uploaded an image of the installed outside door handle, which is identical except there is no latch.

Thumbnail of the uploaded file named Patio Interior Handle

Thumbnail of the uploaded file named Made in New Zealand

Thumbnail of the uploaded file named Handle Mounting Plate

Thumbnail of the uploaded file named Patio Exterior Handle

Jasmine from SWISCO responded:

March 5, 2024

Hello,

Thanks for reaching out! Your patio door handle set can be replaced with the 82-080 Mortise Style Handle Set. To confirm that this is the right replacement, be sure to review and compare the dimensions below. This handle set is also available in a keyed version, part 82-081.

The part still installed to the door is the mounting plate. This is sold with the handle sets.

Dimensions for 82-080

A quick learner from Miami Beach, Florida says:

March 6, 2024

Hi Jasmine,

I'm a little confused by your response. As mentioned in my original post, the measurement between screws is 5-7/16". In the part you are suggesting, the measurement between screws is 4-15/16".

Best,
Mark

Jasmine from SWISCO responded:

March 6, 2024

Hi Mark,

The measurement you would be comparing is the distance between the installation hole, from the center of the top hole to the center of the bottom hole. These should be located on the side of the mounting plate which is still installed to the door. They are at the same exact position as the posts.

If your measurement is truly, 5-7/16", I'm afraid we would not be able to assist with a suitable replacement.

I hope this helps!

Dimensions for 82-108

Mortise Style Handle Set, 4-15/16"

82-080

$57.70

Keyed Mortise Style Handle Set, 4-15/16"

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