broken gear to handle

A home owner from Chicago says:
June 21, 2022
The gear connecting the handle to the operator broke for this model
https://www.swisco.com/discussions/Looking-for-replacement-Window-Cranks-19-45054-77-86718

You can see the part on the left in the attached picture. Do you have that part still?
Thumbnail of the uploaded file named crank-gear.jpg
Profile picture of Emily
Emily from SWISCO responded:
June 23, 2022

Hello!

That worm gear can't be repaired or replaced, unfortunately. When this comes out, it means you'll need an all new operator. We can help but we'd need to see a photo of your operator with the window open so that the arms that move the sash are fully visible.
A home owner from Chicago says:
June 23, 2022
Here's the image
Thumbnail of the uploaded file named operator.jpg
Profile picture of Emily
Emily from SWISCO responded:
June 24, 2022

Thank you! Your operator reminds me of our 39-453 at first glance but I can't be 100% certain without seeing the end of the arms. Look over our dimensions and compare them with yours to see if this matches your original assembly. 
Truth Pivot Shoe Roto Awning Operator, 5-1/2" Arms
Truth Pivot Shoe Roto Awning Operator, 5-1/2" Arms
39-453
$67.24
How to identify casement and awning operators
How to identify casement and awning operators
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.