broken piece

A quick learner says:
Window hardware is broken on left side. Other pic is right side. see photos
Thumbnail of the uploaded file named broken arm hinge
Thumbnail of the uploaded file named four bar hinge
Profile picture of Emily
Emily from SWISCO responded:

Hello there! It looks like you need a new four-bar hinge. I recommend taking a look at our selection here. Review the specifications and see if any match what you need. We just recommend you replace both hinges at the same time.

A quick learner from Condo says:
Base on the photo what part do I measure for length?
Based on photos can you tell which part I need.
A quick learner from Condo says:
what model do I need
Part that screws into concret side is 12 inches.
picture shows left side is broken and right side is ok
Thumbnail of the uploaded file named damaged hinge side
Thumbnail of the uploaded file named undamaged hinge side
Profile picture of Emily
Emily from SWISCO responded:

The 36-022 and 36-022HD have a 12" base. Have a look at the dimensions for each and see what you think. 

Dimensions for 36-022
Dimensions for 36-022

Dimensions for 36-022HD
Dimensions for 36-022HD

A quick learner from Condo says:
If I replace both on 36-22HD Is this model for left and right?
Profile picture of Emily
Emily from SWISCO responded:

The 36-022HD hinge is non-handed so it can be used in either left handed or right handed applications.

Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.