channel balance

A quick learner from Cumberland, RI says:
July 24, 2023
Hi, I am looking for this 24" channel balance .. very close to the 775 but the weight says 23HD and that is not an option. Any suggestions?
Thumbnail of the uploaded file named IMG-2695.jpg
Thumbnail of the uploaded file named IMG-2696.jpg
Thumbnail of the uploaded file named IMG-2697.jpg
Thumbnail of the uploaded file named IMG-2698.jpg
Thumbnail of the uploaded file named IMG-2699.jpg
Profile picture of Casey
Casey from SWISCO responded:
July 26, 2023

Hello,

We'd be happy to help but your balance assembly is too damaged to identify. It looks like the pulley is broken and the clip at the end that is used to install the balance is missing. We would need to see an undamaged balance, including the attachment at the end of the pulley, to confirm the correct replacement. Thank you! 
24" Series 770 Balance
24" Series 770 Balance
S770-24
$12.38
How to replace a tilt-window channel balance.
How to replace a tilt-window channel balance.
VIDEO
WATCH >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.