channel balance for vertical window slide

A quick learner from Plano, tx says:
October 17, 2023
I'd to know where to buy or the equivalent for channel balance model: 3/10 UNIQUE 29-A-10.
Thanks. Let me know if you have as well
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Emily from SWISCO responded:
October 18, 2023

Hi there!

I'm afraid we can't ID your balance from these photos alone so we'll need more information. Can you upload a photo of the shoe that goes with this balance? Can you tell me if the hook goes on the bottom or the top? 

We'd also like you to confirm that the metal channel is ribbed. The photos on this page here will show you what I mean. Let us know!
A quick learner from Plano, tx says:
October 19, 2023
Hook goes to the top and channel is ribbed.
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Emily from SWISCO responded:
October 20, 2023

Thanks for confirming that! I'm afraid I still can't identify this balance without seeing the shoe. It may still be installed in the window track. Would we be able to see that? 
A quick learner from Plano, tx says:
October 20, 2023
What do you mean by the shoe? Do you have a picture sample you are looking for?

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Emily from SWISCO responded:
October 20, 2023

The shoe is the attachment that goes with your balance and interacts with the pivot bar. Our 15-230 is an example. You'll have to remove the window sash in order to see the shoe. 
T-Lock Shoe
T-Lock Shoe
15-230
$2.12
Classifying Channel Balance Fittings
Classifying Channel Balance Fittings
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