constant force coil sash balance

A contractor from Broken Arrow OK says:
I need 2 of these
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Jasmine from SWISCO responded:

Hey there,

Thanks for writing in! There is a chance that we can supply you with a replacement coil balance assembly. Although, there are few details will need to gather to confirm. 

To start, can you please confirm the thickness of your assembly? It would also help to see a photo of the compatible pivot bar.

Please let me know if you have any questions in the meantime.

A contractor from Broken Arrow OK says:
THE THICKNESS IS 9/16.
I DID NOT TAKE A PICTURE OF THE PIVOT BAR BUT THE ONE THAT LOOKS CLOSE TO WHAT IS IN THE SASH
IS Product Code: 26-360
THE ADDITIONAL PICTURE IS OF THE OPPSITE SIDE WHICH ALSO HAS FAILED
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Jasmine from SWISCO responded:

Thanks for confirming this information. We believe you can use our Series 140 Quick-Tilt assembly, which should be compatible with your pivot bar. 

To determine the spring strength needed for your balance assembly, you'll need to obtain the exact weight of your sash. Once you have the sash weight, you'll need to divide the weight by 2. For example, if you have a sash weight of 24lbs, you would need the S140-12.

Take a look over the dimensions and compare them to your existing hardware to confirm that these rare the right fit.

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Alternate image for S140-12

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Alternate image for 26-360

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