crank cartridge - complete left/right handed needeed

A landlord from NYC says:

November 28, 2023

need this crank crank cartrige complete with cover, crank arm, do not need the stud unit. the reverse side shows a date:07/11/18 and 07:35 A Made in USA. the arms measure 4 14/15in. and 4 7/8in. color white

Thumbnail of the uploaded file named 20231128_173608.jpg

Tom from SWISCO responded:

November 29, 2023

Hello! This operator looks very similar in design to our 39-220B. The only thing is that the link arm on our product has a slight offset. I think I see one in your photo, but it's hard to make out. You should verify that detail before you buy anything.

It's also worth noting that the cover on or 39-220B is sold separately. If yours can be removed then you can just reuse it, but if that's not possible then I suggest our 39-452.

A landlord from NYC says:

November 29, 2023

Hi Tom from Swisco: from the looks of it, it seems that I don't have the 39-220B nor the 39-452. but a unit that combines the 2 you mentioned in your email response. In fact I am trying to separate the cover from the mechanism unit and they seem to be glued together.
1. Do you sell a unit similar to mine?
2. if not, and if then I buy both your 39-220B plus your 39-452 Am I going to be able to connect them both to function like a single unit? (Mine?)
3. How do I go about it?

Tom from SWISCO responded:

November 30, 2023

That's normal. Older versions of this operator weren't designed to allow the cover to be removed, so they're permanent fixtures. Our 39-220B is likely a newer version of your original. The 39-220B and 39-452 are sold separately but are fully compatible. The cover just snaps over the operator after the operator is installed. They otherwise function identically.

Encore Dyad Sill Mount Operator, LH

39-220B

$24.95

Encore Truth Operator Cover and Handle

39-452

$12.05

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