Dave Sr. from SWISCO responded:
March 4, 2013
It sounds like the roller may be broken. I could help you identify it, but I can't tell what you have. Can you remove the roller from the door and post a picture of it separately? That would help me find the appropriate replacement. Please also provide detailed dimensions of the roller.
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Casey from SWISCO responded:
March 6, 2013
Thanks for getting back to us! That picture is great, just what we needed to see.
Take a look at our 81-051 Arcadia Sliding Door Roller. I think this looks like a pretty good match, but you should compare its dimensions to your hardware just in case. Its pricing information can be found on its product page. Unfortunately, we do not sell door thresholds. You should contact a local hardware store. |
Tom from SWISCO responded:
June 30, 2023
Hello! This roller appears to be a match for our 81-183. However, you should review our dimensions just to be 100% sure. I will share them below for your convenience. Dimensions for 81-183
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