looking for Top Sash guide

A quick learner from Phoenix says:
I need a pair of top sash guides for my windows.
They take a S390 channel balance, but I can't find the right matching top guide.
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Bob from SWISCO responded:

Thanks for posting. I am afraid we do not have an exact match for this Top Sash Guide. I believe our closest is the 18-199. The dimensions are all very close to what you report, just slightly off, such as the height of the 'head' and the distance between the holes. Do you think you could get this to work anyway? Take a look and let me know what you think.

Dimensions for 18-199
Dimensions for 18-199
Dimensions for 18-199
Dimensions for 18-199

A quick learner from Phoenix says:
Thank you.
The windows ad "Jordan" so this is the right item.
I don't know why my searches for Jordan didn't find this one. Glad you did.
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Bob from SWISCO responded:

I'm glad that we were able to help. Just let us know if you need anything else. 

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