need help

A quick learner says:
August 8, 2023
Hi there,



I will appreciate your help to find the right replacement part for this broken sash lock. The egress window is 46" high x 27" wide.



It is urgently needed. Let me know if you need anything else
Thumbnail of the uploaded file named WhatsApp Image 2023-08-07 at 14.54.04 (1).jpg
Thumbnail of the uploaded file named WhatsApp Image 2023-08-07 at 14.54.04.jpg
Thumbnail of the uploaded file named WhatsApp Image 2023-08-07 at 14.54.03.jpg
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Casey from SWISCO responded:
August 9, 2023

Hello,

The casement lock shown in your photos resembles the 38-090. Take a look and compare the hole spacing below to your part. Thanks for posting!

Unlocked rear view of 38-090
Unlocked rear view of 38-090

Locked front view of 38-90
Locked front view of 38-90
A home owner from Maple Grove MN says:
August 10, 2023
Yes! It looks like part 38-090 is the one! How should I proceed to order one in white and does it come with the appropriate screws? Thanks so much!! Rod.
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Casey from SWISCO responded:
August 11, 2023

You are welcome to order this lock directly on our website by clicking on the highlighted 38-090 product code or by giving our customer service team a call at (888) 991-1929. 

Also, the lock does not come with screws as stated on our product page. We generally recommend reusing the original screws since they will match the installation holes made to accommodate your original lock. If that is not an option, you may be able to use the #8 33-073 screws but you would need to ensure that the size would fit the installation holes in the window frame. 

Detail of 33-073
Detail of 33-073
SilverLine Casement Locking Handle
SilverLine Casement Locking Handle
38-090
$3.92
#8 x 1/2" Truss Head Stainless Steel Phillips Screw
#8 x 1/2" Truss Head Stainless Steel Phillips Screw
33-073
$0.23
Anatomy of a casement window
Anatomy of a casement window
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