need one balance and 2 pivot lock shoes

A contractor from halifax nova scotia says:
February 12, 2024
i am missing 2 pivot lock shoes the pivot lock bars are item 26-310 i have replaces several the windows are tilt windows the picture shows what i have for a balance on the left side i seem to be missing the one for right side and both shoes i hope you can tell me what part numbers for the 2 shoes and the one balance i need
Thumbnail of the uploaded file named coil support housing
Thumbnail of the uploaded file named intact pivot shoe
Thumbnail of the uploaded file named broken pivot shoe
Thumbnail of the uploaded file named broken pivot shoe
Thumbnail of the uploaded file named coil housing support
Profile picture of Emily
Emily from SWISCO responded:
February 13, 2024

Hello there!

We'd be happy to help with this. The pivot shoe is too obscured by the window track though. Could you remove it and show us a few photos? The video below will show how to make a cut out in the track if there isn't one already.
Pivot Bars, Pair
Pivot Bars, Pair
26-310
$5.72
How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
VIDEO
WATCH >
Removing Rusted Pivot Bars
Removing Rusted Pivot Bars
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
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