need replacemenr

A handy person from Covington says:
Vinyl Window. 27 1/4 inches long from broken plastic piece to end of fiberglass rod, spring is 13 3/4 inches long
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Jasmine from SWISCO responded:

Thanks for reaching out! Your balances appear to be the old Crossbow Series 860 balance that is discontinued. These can be replaced with our Series 775 Channel Balance with the 1-1/4" wedge shoe. 

To confirm the stamp option for your balance, you'll need to obtain the exact weight of your sash. There is a chart below the product description of the balance that lists the weight ranges each option can support.

Please feel free to reach out with any questions.

A handy person from Covington says:
Good afternoon. Our window sashes weigh 21.4 lbs. I don't see that weight listed.
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Jasmine from SWISCO responded:

Thanks for confirming this information. I've forwarded a link with a quote for (2) of the S775-14 Channel Balances with a 14E Stamp for a 21lb sash.

Since these are a custom assembly, it is important to note that these balances are non-refundable and non-returnable. Before making your purchase, you'll want to double check that the diameter of your balance is 1/2".

Please feel free to reach out with any questions you may have.

How to install a S775 balance
How to install a S775 balance
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