part that goes up the side of the casement window that allow

A quick learner from Chadds Ford, Pa says:
May 5, 2023

The part that goes up the side of the casement window that allows you to lock the window fell down. My name is Pat 

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Emily from SWISCO responded:
May 8, 2023

Hi there, Pat.

I'm afraid I don't know what it is that you're describing. Can you show us a photo of the part you're looking to replace? If there's an identical window in the house, we can use that as a reference. 
A quick learner from Chadds Ford, Pa says:
May 9, 2023
I took a picture of the entire window which has a stationary window in the middle and two casement windows on either side. I also took a picture of one of the casement windows and that is where the part that allows you to lick the window is located. It is a certainteed window. Thanks Oat
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Emily from SWISCO responded:
May 9, 2023

I'm afraid these photos don't tell me anything new. I can't make out the part in question, unfortunately. Would it be possible for me to see a clear and up close photo of the part you need to replace? 
A quick learner from Chadds Ford, Pa says:
May 9, 2023
I cannot get a clear picture because it is attached to the inside side of the window. The part goes almost the entire length of the window. The lock at the bottom of the window latches on to this part to secure it shut and lock the window. Thanks Pat
A quick learner from Chadds Ford, Pa says:
May 10, 2023
I have attached two more pictures. The first one I tried to show where the part goes up the outside of the side of the window and how the lock at the bottom attaches. The second is a picture of the lick which attaches to the part that I am looking for. Thanks, Pat
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Emily from SWISCO responded:
May 10, 2023

Thank you for clarifying, Pat. It sounds like you're looking for a new tie bar. It's hard to say without seeing the whole thing but take a look at the parts we've related for you on this page. Review the specifications and see how they compare with your old tie bar. 
A quick learner from Chadds Ford, Pa says:
May 10, 2023
I just measured it and I believe it is the 38.9 tie bar with 2 cone rollers and the tie bar guide looks like the one with the four holes. If I order the parts do you know if it is difficult to replace or do you have any recommendations for having a contractor replace it for me. Thanks Pat
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Emily from SWISCO responded:
May 11, 2023

Great! I'm glad to hear it's a match.

As for replacement, it's not super difficult. You just detach it from the lock and unscrew the guides. That should allow you to pull the bar out and swap it with the new one.
A quick learner from Chadds Ford, Pa says:
May 11, 2023
Thank you, you have been so helpful and also saved me a lot of money if this works. Your help us greatly appreciated. Thanks Pat
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Emily from SWISCO responded:
May 12, 2023

You're very welcome, Pat. I'm happy to help! Let me know if I can be of further assistance and best of luck with the repair!
14.9" Tie Bar, 2 Cone Roller
14.9" Tie Bar, 2 Cone Roller
38-901
$11.90
22.9" Tie Bar, 2 Cone Roller
22.9" Tie Bar, 2 Cone Roller
38-903
$14.90
38.9" Tie Bar, 2 Cone Roller
38.9" Tie Bar, 2 Cone Roller
38-907
$15.79
34.9" Tie Bar, 3 Cone Roller
34.9" Tie Bar, 3 Cone Roller
38-916
$19.62
42.9" Tie Bar, 3 Cone Roller
42.9" Tie Bar, 3 Cone Roller
38-918
$19.84
46.9" Tie Bar, 3 Cone Roller
46.9" Tie Bar, 3 Cone Roller
38-919
$20.12
50.9" Tie Bar, 3 Cone Roller
50.9" Tie Bar, 3 Cone Roller
38-920
$20.32
Anatomy of a casement window
Anatomy of a casement window
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