Jasmine from SWISCO responded:
April 8, 2024
Thanks for reaching out! I am confident we can supply you with the replacement balances you need but I'll need to see one more detail to confirm the right replacement. I'll need to see a photo of the pulley system connected to the spring in the center of the balance. You may need to find an undamaged balance, with one in tact. Once I have this photo I'll be able to provide you with a recommendation for the part you need. Please let me know if you have any questions in the meantime. |
Jasmine from SWISCO responded:
April 9, 2024
Thanks for the photos! Your balances are either the S380-27 with a 1" shoe or the S385-27 with a 1-3/32" shoe. You'll need to select the 2640 stamp option. To determine which series is needed for your window, look over the dimensions from the diagram below to confirm the depth of your bottom shoe. Keep in mind, there is a chance that it could measure 7/8". If so, please let me know as these will need to be a custom assembly.
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Jasmine from SWISCO responded:
April 10, 2024
Okay great! You may place the order for the S380-27 on our website whenever you are ready. Please let me know if you have any other questions. Have a great day! |