Emily from SWISCO responded:
February 17, 2023
Hello there! You are, yes. You're also correct in choosing the 3440 spring strength option. To determine whether you have the S380-35 or S385-35, you'll need to measure your balance's bottom fitting as shown in the image below. We also have the 15-029 bottom fitting. If yours measures 7/8", this would need to be a custom order as we have no stock balances that use this fitting. Comparison of the S380 and S385 balance shoes.
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Emily from SWISCO responded:
February 20, 2023
If you can confirm the number of balances you're looking for, I can then send you an order link and price quote that you can use to place an order. |
Emily from SWISCO responded:
February 20, 2023
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Emily from SWISCO responded:
February 20, 2023
Thank you for your kind words! They really mean a lot to us. We're always happy to help, of course! |
Emily from SWISCO responded:
February 21, 2023
It looks like the order link went through on our end. I recommend checking your spam/junk folder just in case. If you still haven't received the link, please let me know! |
Emily from SWISCO responded:
February 22, 2023
Great! Thank you for your business, it means a lot to us. Good luck with your repair and let me know if I can be of further assistance! |