Good afternoon. I hurricane windows are about 11 years old. I notice this window was giving trouble opening and closing. I checked the window balance and it looks to be damaged. Can you please provide me with the correct replacement part.
regards,
Miguel
Casey from SWISCO responded:
June 13, 2023
Hello, With this combination of attachments, you could have either the S380-22 or S385-22 channel balance. You’ll need to measure as shown below. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment. You'll also need to weigh your sash to determine which option you'll need. There is a chart on the product page that explains how to choose your option based on the sash weight. Thank you and let us know if you have any other questions or concerns. Comparison of the S380 and S385 balance shoes.
|