sash spring attachemnt plygem windows

A home owner from kauai HI says:
the springs are fine
Thumbnail of the uploaded file named Pivot shoe installed
Thumbnail of the uploaded file named Rusted cam
Thumbnail of the uploaded file named Damaged part
Thumbnail of the uploaded file named Pivot shoe
Thumbnail of the uploaded file named Pivot bar
Profile picture of Casey
Casey from SWISCO responded:

Hello,

Your pivot shoe resembles the 15-228. The determining factor will be how the dimensions compare to yours.

Dimensions for 15-228
Dimensions for 15-228

We do not carry an exact match for your pivot bar, unfortunately, but we do have a few options with one horn instead of a T-end that should fit in your pivot shoe. Take a look at the 26-021, 26-241, and 26-444, comparing the measurements below to yours. Thank you! 

Alternate image for 26-021
Alternate image for 26-021

Alternate image for 26-241
Alternate image for 26-241

Alternate view of 26-444
Alternate view of 26-444

A home owner from kauai HI says:
Thanks the pivot shoe is perfect. The pivot bar has different dimensions for the holes. Additionally thee are flanges at the end of the bar come off in both directions. Not sure if this matters if it will work with the new pivot shoe
Thanks for your help
Thumbnail of the uploaded file named Pivot bar
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Paul from SWISCO responded:

Past customers with the Plygem windows have used the 15-228 pivot shoe and 26-021 pivot bar as replacements. We do not have a pivot bar with the same flanges, as Casey mentioned, but that shouldn't be a dealbreaker since it will still fit the cam of the 15-228 pivot shoe. 

Alternate image for 26-021
Alternate image for 26-021

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