Hi there. Long story short. A few years ago, I had a locksmith alter the key lock, on the sgd-r35-71x80 , to match my other home locks. Well, now the door cannot lock from the inside. The mortis keeps sticking. At this point, I don't need a lock to match. Just want a door locking handle and mortis..can you recommend parts?
Liz
Bob from SWISCO responded:
February 25, 2024
Hey Liz. It sounds like it's possible the main culprit here is the mortise lock. If you haven't already, try removing the handle set and then manually throwing the lock with a slotted screwdriver. If it doesn't work well or at all, then you know the mortise lock has to go. Our 82-218 should replace it. Check to see if the tailpiece of the thumb latch as well as the key lock cylinder are damaged. If they and the handle set are otherwise intact, you should be able to reuse it. Did the 'sticking' begin immediately after the locksmith set this up? If so, it's entirely possible the tailpiece of the key lock wasn't cut properly, and it's rubbing up against the tailpiece of the thumb lever. Cutting the tailpiece properly should fix that issue. Otherwise, I believe our 82-030 should work as a replacement for the handle set. Note that the 82-030's thumb lever is perfectly 'centered' between the two mounting holes, rather than closer to the bottom than the top. I can't entirely tell if that's the case with yours; I think it should be since the key lock on the outside is centered, but it's possible your handyperson installed everything a bit unusually. Note that you'll need to cut the tailpiece of the key lock on this replacement handle set properly as well. The video below shows how to do this for a different key lock, but the principles are the same. Take a look. Let me know if you have any questions about anything I've outlined here. |