snap in glazing

A quick learner from South Carolina says:
I ordered 20 pieces of Part# 55-060 6' Acorn Glazing
This is the wrong glazing for my windows.I cut 3 pieces before I knew this,C
The glazing was wrong.Can I return the 17 pieces and purchase 10 pieces of
Part# 56-011 6' length.
Profile picture of Bob
Bob from SWISCO responded:

Thanks for posting. Sorry to hear the 55-060 didn't work out for you. Yes, you can return the intact glazing--see our Return Policy here. The 55-011 can be purchased separately through the shop page, just as you did originally. If you want to be certain the 55-011 is what you need, send us a picture of your old glazing's end profile along with exact dimensions, and we'd be happy to take a look.

Identifying Replacement Weatherstripping
Identifying Replacement Weatherstripping
VIDEO
WATCH >
Replacing Glazing Bead and Glass in an Aluminum Window Sash
Replacing Glazing Bead and Glass in an Aluminum Window Sash
VIDEO
WATCH >
How to Replace Vinyl Window Glazing Bead
How to Replace Vinyl Window Glazing Bead
VIDEO
WATCH >
How to Replace Insulated Glass in an Aluminum Window with Snap-In Glazing
How to Replace Insulated Glass in an Aluminum Window with Snap-In Glazing
GUIDE
READ >
How to Replace Glazing in a Vinyl Window
How to Replace Glazing in a Vinyl Window
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.