spiral balance

A quick learner from Jacksonville FL says:
I'm looking for this window balance, it is 22" x 3/8, but I can't find it with yellow tip.... I also need the other piece
Thumbnail of the uploaded file named white spiral balance
Thumbnail of the uploaded file named white pivot shoe
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Emily from SWISCO responded:

Thanks for reaching out to us. If the outer tube is 3/8" in diameter then I'd recommend the S900-22. To determine the proper tip color for your replacements, you'll need to weigh the window sash on a scale to get the precise weight. 

As for the pivot shoe, can you write out the width and thickness? That should help us narrow down some options. 

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How to replace a tilt window spiral balance.
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How to Identify a Replacement Spiral Balance
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