Hello. You're my last hope. I don't know who made the door, but it's about 15 years old. In photo #1, this is the entire piece mounted on the inside. The top handle assembly is the problem. Photo #2 is the assembled handle on the door outside. Photo #3 shows the problem. Center top in the latch. Under that hood like part was the return spring that has either broken on became detached. This assembly is what I need. Photo #4 is a side view of the entire assembly. Photo #5 is the side view of the mounted unit.
I hope you have the answer to my problem. I really don't want to replace the whole door. Thank you and have a great day. I am Tom
Bob from SWISCO responded:
August 20, 2023
Hey Tom. Fortunately I think we can help. You should be able to replace that inside handle with something like our 40-150. Another option would be to replace the entire setup with something like our 40-058 or 40-177, depending on the finish prefer. Give these options a look and let me know what you think. |
Bob from SWISCO responded:
August 22, 2023
I'm afraid I have no reference for that code in my records, but knowing that it's EMCO is very helpful. I've personally used the 40-150 on many, many EMCO doors in the past. I feel very confident that it will be compatible with your original hardware, the only thing you'd have to keep an eye on is how well it lines up with the existing keeper. I've had scenarios where I had to pack out either the handle or the keeper to meet each other when using the 40-150 on EMCO doors. I usually just use washers to shim either one up. |
Bob from SWISCO responded:
August 23, 2023
Perfect, thank you! We really appreciate the order. Please feel free to reach out if we can be of any further assistance. |
Hi Bob.
The 40-150 look like it will work. Just one problem. I need the 5/16" spindle to mate with the outside handle, but the 5/16" spindle from the old handle won't come out. It has a pin holding the spindle to the old handle. I tried using a punch but the pin would not budge. I could probably cut the spindle with a saw, but then the spindle would be too short I think. Does SWISCO see the spindle?
Thanks
Dave Sr. from SWISCO responded:
August 31, 2023
I don't recommend that you cut the spindle off of the old handle. What I have done in the past was to take apart the old inside handle piece by piece until I could remove that small pin, which let me slide out the spindle. It's a little bit of work, but it can be done and it will make sure that the new spindle will work properly with the new setup. Just note that you might need to use a small center punch to tap out that small pin. |
Thanks, I'll try again. I did use a center punch but the pin would not budge. Maybe I can drill the pin out. I'll assume that SWISCO does not sell the spindle.
Thanks again,
Tom
Dave Sr. from SWISCO responded:
August 31, 2023
We unfortunately do not sell the spindle by itself, no. I'm sorry for not mentioning that earlier. Reusing the original is definitely going to be your best bet. |