|
Jasmine from SWISCO responded:
July 3, 2023
Thanks for reaching out! There isn't really any tests that we would be able to recommend to you to ensure that the balances are okay. At times cleaning them does help, but it can (at times) be a temporary relief. If you are having issues with the balances, it is likely that they need to be replaced. In regard to the take out clips, it does appear that you do have them installed in the window in your photos. It is the white plastic piece above the square hole in the window. The take out clip you'll need is part 16-035A. Look over the dimensions and compare them to your existing take out clip to confirm that this is the right fit. I am confident that this is what you'll need. Feel free to reach out with any questions. 
Additional dimensions for 16-035A
Dimensions for 16-035A
|
hi again - i've decided to replace the channel balances. can you help identify which to order? theyre 13.5" long, measuring just the metal part. should i order 13" channel balances? thank you!
|
|
Jasmine from SWISCO responded:
July 17, 2023
Hello again! The balances you have are a special, custom balance called an extended travel channel balance. A standard balance from our inventory would not work in its place, unfortunately. I would recommend double checking the length of your balances as the length of the balances we have as a replacement for these would be 13-7/8". I'll also need to know the exact number of balances you intend to purchase as you won't be able to adjust the length from the like I'll be providing. Keep in mind that there is an order minimum of (2) balances per custom balance. Please let me know if you have any questions in the meantime. |
