Jasmine from SWISCO responded:
November 6, 2023
Thanks for writing in! Your balance channel is not longer made, unfortunately. Our S795-28 would be the best possible replacement for your existing channel balance. The shoe made for your balance has a 1/2" thickness, as should the balance channel. Our shoes and channels have those same measurements. When installing these are you inserting them so that it is at a 90 degree angle and the T-shape is parallel to the window frame. If not, this may help with an easier installation. Take a look at the video below, starting at the 3 minute and 13 second mark for a visual depiction of what I've described above. I hope this helps! |