Emily from SWISCO responded:
June 6, 2023
Hello there! We appreciate you reaching out to us. It looks like you have an older version of the 15-180 pivot shoe which uses the S190 coil springs. I recommend you check the band of the spring for a weight code. If there aren't any, get back to me with the exact weight of the sash and I can calculate what you need. You will also want to replace the coil balances and pivot shoes on both sides of the window as you don't wanna mix and match new and old hardware. |
Emily from SWISCO responded:
June 7, 2023
Sure so what you would want to do is remove the window sash and then place it on a scale. A common bathroom scale will suffice! |
Emily from SWISCO responded:
June 8, 2023
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Emily from SWISCO responded:
June 21, 2023
Awesome! You're very welcome, of course. We really appreciate the business, it means a lot. Feel free to reach out if you had any other questions. |