window awning mounting plate

A contractor from Buellton Ca ,93427 says:
WE BOUGHT A AWNING WINDOW awning operator and it doesn't have the mounting plate can you guys help me. thanks
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Tom from SWISCO responded:

I'm not sure as to which product you're referring. I see you bought our 39-070 operator a few weeks ago. Is this the part you're talking about? If so, this is commonly used with our 39-170 bracket (sold separately).

If I'm off the mark, or if the 39-170 doesn't match the old bracket, then you can submit a photo of your original bracket here for me to review.

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