window channel balance

A home owner from Washington says:
January 24, 2024
Hello- Need two window channel balance replacements. Marked 25 3 EQ CALDWELL. Metal portion is 1/2" wide and 25 13/16" long.
Thumbnail of the uploaded file named 25 3 Caldwell Stamp
Thumbnail of the uploaded file named Channel Balance Length
Thumbnail of the uploaded file named Winged Top Guide
Thumbnail of the uploaded file named Channel Balance Shoe
Thumbnail of the uploaded file named Winged Bottom Shoe
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Jasmine from SWISCO responded:
January 25, 2024

Thanks for writing in! The replacement balances you need are either the S380-26 with a 1" shoe or the S385-26 with a 1-3/32" shoe. The metal channel of these balances are 26", so I would be be sure to double check the measurement you've confirmed. If they are truly 25-13/16", these balances will not work to replace yours.

To determine which series is needed for your window, look over the dimensions from the diagram below to confirm the depth of your bottom shoe. Let me know if it does not match either measurement.

You'll need to select the 2530 stamp.

Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.
26" Series 380 Channel Balance
26" Series 380 Channel Balance
S380-26
$10.55
26" Series 385 Channel Balance
26" Series 385 Channel Balance
S385-26
$10.55
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