I have Crestline double hung windows that were installed in my house when it was built in 1991. The current problem is that the lower jamb in one window will not stay up when opened. I disassembled the window and took out the tension spring on each side and tried to get replacements. I could not find any at hardware stores or Home Depot.
The window has a number in between the two panes of glass, it is: A27591X27B1M.The sash is 34 3/4 " wide x 24" high x 1 1/2 " depth. The spring is 15 1/2 " long x 5/16" wide.
I have included pictures. On each side there is a plastic housing which contains the spring inside. The spring attaches to the top of the plastic housing and to a plastic rectangular carriage that has the hole that the pin on the sash fits into.
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Emily from SWISCO responded:
March 19, 2024
Hello there! Thank you for reaching out to us. I'm sorry to say we can't help with the bare spring shown here. The only thing we can offer is the 15-104 friction shoe. For the balance, your best bet would be to contact a local mill work for assistance. I am very sorry for the inconvenience. |
Dear Emily, Thank you very much for your response. The friction shoe you showed looks like mine. Maybe I have a problem with the old friction shoe not giving enough friction. I will get new ones and see if it works.
Do they come with instructions for setting friction, there is a set screw that might be adjustable? I tried window/ millwork and hardware stores around me for the spring to no avail. Next try might be sporting goods stores for rubber exercise bands.
Art
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Paul from SWISCO responded:
March 22, 2024
The screw applies tension to the spring. There is a flat spring in the nylon housing and as you turn the screw, you apply more pressure on the spring. I assume you removed the sashes so you can pull the jamb liners out of the window frame to remove the spring and nylon friction shoe. |
