Casey from SWISCO responded:
March 29, 2024
Hello, It seems like the crank spline that the handle attaches to may have come loose from the base. If so, we should be able to help but the entire operator would need to be replaced. We would need to start by seeing your assembly with the window open so that the arms that move the sash are fully visible to narrow down your options. See the video below to assist you. |
Casey from SWISCO responded:
April 8, 2024
Thanks for getting back to us. Your operator resembles the 39-348, which has an overall wingspan of 24" as shown below. Take a look and let us know if you need anything else. detail of 39-348
|