wrong channel ordered

A home owner from Placerville, CA says:

ordered S710-29 , should have been s395 opinion 2840. Do you sell the pop rivets that fit the channel that the 19-005 top and 15-001 shoe uses? Instead of re-ordering and paying for shipping again I would like to use the existing ends from the old channel. Thanks for your help.

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Bob from SWISCO responded:

Hello there. The 62-005 Rivet should be what you need, also see the 75-075 Installation tool. The video below shows how to replace channel balance fittings. Let me know if you have further questions. 

How to Replace a Non-Tilt Channel Balance
How to Replace a Non-Tilt Channel Balance
VIDEO
WATCH >
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to Identify Replacement Channel Balances
How to Identify Replacement Channel Balances
VIDEO
WATCH >
How to Replace a Channel Balance Attachment
How to Replace a Channel Balance Attachment
VIDEO
WATCH >
How to replace a channel balance attachment
How to replace a channel balance attachment
VIDEO
WATCH >
How to replace a non-tilt channel balance
How to replace a non-tilt channel balance
GUIDE
READ >
Choosing a Non-tilt Channel Balance: What Will We Need?
Choosing a Non-tilt Channel Balance: What Will We Need?
GUIDE
READ >
Classifying Channel Balance Fittings
Classifying Channel Balance Fittings
GUIDE
READ >
How to replace an accessory on a channel balance
How to replace an accessory on a channel balance
GUIDE
READ >
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