double roller | hard to find part

A professional from Malibu says:

Hello,

Please see the double roller part that is very hard to find. If you need the exact measurments please let me know, but I figured if you don't have anything close to this then why bother.

Let me know. Thanks so much!

Jared

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Casey from SWISCO responded:

Hello,

I don't recognize this roller right off the bat but we'd be happy to see if we could find this part for you. Could you confirm if this is from a patio glass door and if you happen to know the manufacturer? Also, the dimensions that you mentioned would be helpful, including the housing width and height, as well as the wheel diameter. Thank you!

A professional from Malibu says:
I really appreciate your help! Ok, so, It's 4'3/8 long (4" 3/4 with the screw) x 3/4" wide. It's 7/8" tall (1" 1/4 tall with the wheel)

This is a glass sliding door. I am not sure who makes the sliding glass door, and that is why I have the issue finding the part.

Any info would be greatly appreciated.

Thank you so much!
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Dave Sr. from SWISCO responded:

Unfortunately, we could not find a roller like the one shown in your photos. Take a look at the tandem rollers we've related for you. These are a bit taller than the 7/8" height of your roller, but take a look to see if you can adapt one of these options to work for you. 

If your housing is still in good working order, though you would still need to replace the adjustment screws, you could consider the wheel and axle kits we've related for you as well. Maybe this could be another way to repair your door. The wheels that we carry have a 5/16 concave groove. I'm not sure if they are wide enough to work on your track but look over these options, along with the related information and videos. Thanks for posting. 


A professional from Malibu says:
Thanks for this. You all are great, and very helpful. I will see what I can do.

Best,

Jared
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