hanging rear slider socket for drawer

A quick learner from long island, ny says:
I just received pair of 32-025 and 32-116 and neither one works on track, the wheel does not fit in. The old beige one has an side opening to slide track in. What to do now?
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Tom from SWISCO responded:
Hey, Joan. Sorry to hear our parts didn't work for you. Could you show me a picture of your old socket? Can you also tell me the size of the opening that takes the track?
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