help me find the right part(s)

A home owner from Beavercreek Ohio says:
April 23, 2017
Channel balance spring end caps for aluminum frame double hung non-tilt windows are breaking. Probably 1975 vintage. Stamp on channel spring cover is 2320. Plastic/nylon end caps are attached with a metal bar and do not seem to be detachable. No brand identifiers on window. Contractor grade? Can't afford new windows. Trying to fix the old ones.....
User submitted photos of a window balance.
A home owner from Beavercreek Ohio says:
April 24, 2017
More pictures of the channel balance (broken one removed) and end caps
User submitted photos of a window balance.
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Tom from SWISCO responded:
May 1, 2017
Thanks for posting! Would you be able to show us an undamaged version of this balance? It's hard to identify what you have when the nylon ends are broken.
A home owner from Beavercreek Ohio says:
May 18, 2017
Here are the intact ends of the channel balance springs that have broken.
User submitted photos of a window balance.
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Paul from SWISCO responded:
May 23, 2017
Your nylon balance top is an old one that isn't made anymore, however we started using our 19-005 to replace it a long time ago and no one ever had any problems with it. With that in mind, I would recommend our S385-24 channel balance with a 2320 option.
A home owner from beavercreek ohio says:
June 21, 2017
I found that some of the top catches on the window were also busted. enclosing pictures of that part. It goes with the 19-005 and the s385
help me find the right part(s)
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Paul from SWISCO responded:
June 23, 2017
This part is known as a top sash guide. It interacts with the 19-005, but they're not strictly speaking related. The 19-005 works with innumerable top sash guides. At first glance, yours might be our 18-060, but I'm not sure. Remove yours from the window to see how well it compares.
A home owner from beavercreek ohio says:
July 5, 2017
All measurements and two pictures
User submitted photos of a top sash guide.
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Tom from SWISCO responded:
July 10, 2017
That does look a lot like our 18-060. Have you looked that over yet? I think it might be our best match.
1/2" Top Sash Clip, Pennco
1/2" Top Sash Clip, Pennco
18-060
$1.35
24" Series 385 Channel Balance
24" Series 385 Channel Balance
S385-24
$10.55
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