help with broken part

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Paul from SWISCO responded:

It's going to be a little difficult to recommend an accurate replacement with your pivot bars being broken. We will need for you to remove one of the pivot bars from another window that is intact and upload more photos for us to see. We will also need the measurements of the part to narrow down which options are available. 

In the meantime, you can search through our selection of pivot bars here.

A quick learner from Calistoga CA says:
Hello, My name is Scott I am a renter who is trying to find a part for my broken window. Here are pictures to tell the story. The photo with two broken metal parts is what I am looking for. Any help is welcome.
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A quick learner from Calistoga CA says:
Here are a couple more photos that show the missing piece.

After more research I believe my part is:

PIVOT BAR, 2-7/8", 2 HOLE, DIE-CAST ZINC
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A quick learner from Calistoga CA says:
I got the right parts. Now I need to figure out how to install them! Any help?
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Paul from SWISCO responded:

Sure, hopefully we can help. These aren't too complicated, though. It just slides into where the old pivot bar went and screws in. Then, to put the sash back into the window, you have to insert the pivot bars into the shoes at a kind of angle. It's a little hard to explain using words, so I recommend watching the video below. I don't think it's the same window, or even the same parts, but the principle is the same. At a certain point you will see my friend Mike put the sash back in the frame. Hopefully that will help you do it yourself.

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