hopefully you have these parts

A quick learner from richmond va says:
Hi i have a MW double hung window that is about 15 yrs old. the bottom left corner had a lot of rotted would that i am trying to repair. I'd like to replace these parts as well but the most important part is show in the second/third pic.
i know i will need to supply model type but i thought i'd ask first. If you don't have these any suggestions where i might find them? Thanks!!
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Bob from SWISCO responded:

The pivot pin might be our 20-016. Please compare. I am afraid we can't replace rotted windows, nor the jamb liner spring systems. A local mill work may be able to help you. I apologize we can't be of more help, and best of luck with the repair. 

A quick learner from richmond va says:
thank you! that is great. i compared it and it looks similar so I'm going to order 4.

I don't need window parts often but when I do you are definitely the go to guys! 99% of the time you have it and 100% of the time you are so nice. I just have to tell you because that seems to be so unusual!

thanks again!
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Bob from SWISCO responded:

Thanks for the very kind words! We appreciate it, and we're glad to be able to help. Let us know whenever you need anything else; we'll be here. 

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