Tom from SWISCO responded:
October 4, 2012
Thanks for posting, Roberto! Unfortunately, it's a bit hard for me to identify your wool pile based on this image. Can you please give me the width of its base and the height of the pile? That will help us find an appropriate replacement. You may also want to browse through our selection of Wool Pile to see if you can find a close match there, as well.
I would also like to know the dimensions of the plastic top sash guide, as well. |
Tom from SWISCO responded:
October 9, 2012
Thank you for your patience in this matter. I'm sorry for the confusion; this piece isn't a top sash guide, that would be the rectangular plastic piece inside your sash channel; I thought that was what you were looking for. This "U" shaped piece is actually known as a face guide. Unfortunately, I have not been able to locate a replacement for this piece. You may want to look at our 26-091 Dust Plug. Do you think this can be used as a substitute?
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