need help to identity this part please

Question

Hello. This (and a few identical windows in my home), will no longer stay up on their own anymore unless I prop the window up with other supports, which is annoying. I can't find any part numbers, the label shown is from the inside top of the upper window and I believe they're all original windows from 2003ish. The piece slides up and down with the window i believe .. and there's one screw at the top of the frame from which i unscrewed the cord in order to remove the pictured bar and spring. Also I took several more photos but was limited to sharing 5. I hope it's enough to get some guidance. Finally, the windows pull forward / lean inward for cleaning, or inward and twist or removal. Thank you.

Casey · Accepted Answer

Hello,

We'd be happy to help but there should be a bottom fitting attached to the metal channel of your balance that the window sash anchors to, which we would need to see removed from the window to compare to our inventory. There should also be numbers stamped on the balance channel that we will need to confirm the correct strength option for your replacements. Thank you!