non-tilt balance
Hello! That top part is our 19-010, which is a non-standard fitting. We can supply you with this balance but we have to custom make it in our shop to accept that 19-010 before we ship it out. Would that be okay?
Before we do that, I just had a few more questions for you. To start, can you tell me how many you needed? Can you also confirm the depth of the bottom fitting? The diagram will show you what your two options are.
1.) Customizing it is fine with me.
2.) I need 4 of them but will order 5 in case I mess one up during installation.
3.) The depth of the bottom fitting in 1"
Perfect, thanks so much for confirming. What I'll do now is email you a purchase link and price quote that will allow you to add 5 balances to your cart made to these specifications. If you wanted to make any changes, just let me know and I'd be happy to do so.
I just realized that I need to replace another part. It looks to be a plastic fitting at the top of the channel in the window attached by a screw. I don't know what it is called. I am attaching pictures. Do you think that you may have these replacements parts? I would need 5 of them.
Me again. The take out clips that I purchased don't seem to fit properly - they are too loose and don't stay in place. My windows are very old - maybe 1972 vintage. The frame is aluminum. The spacing of the two holes for the take out clip looks different than those I see in youtube videos. I've included a photo of the holes. Do you know if there is a different type of take out clip that I can use for this implementation and if so, do you carry them?
I actually don't believe this balance uses a take out clip like other windows do. Regarding the two square holes you show, the top is for the balance channel hook. I believe there is an indent at the top of the window channel that will unhook the balance.