patio door rollers

Start a new Discussion

Quick Learner from chester, nh

Jun 19, 2019 11:54 am

I'm trying to find out which rollers I need for my Norco Patio screen door. The door says jel-n-302 on it.

2 user uploaded images

8 Replies

Tom from SWISCO

Jun 24, 2019 12:00 pm

I'm afraid I cannot identify your roller from this photo. Too much of it is obscured. I also couldn't find anything related to the code you got off the door.

Would it be possible to see a picture of your complete roller assembly out of the door?

In the meantime, look at our 84-139. This is strictly a guess, but a little voice in the back of my head is telling me that this is what you want. I just can't be sure. It's at least a place to start until we can see more detailed photos. Let me know what you think!

Quick Learner from chester, nh

Jun 25, 2019 7:48 pm

thanks for your advice. I was trying to avoid removing it at this point as it is still in use. The one you suggested it might be is also the one I was thinking it was so at this point I might order it seeing how its the one we both thought it might be. thanks again for your help!

Joe

Tom from SWISCO

Jun 26, 2019 8:42 am

I totally understand, Joe. In fact, if you do have the 84-139 as we both suspect, then you can't remove the old one without breaking it anyway. The manufacturer didn't want you to replace these, for whatever reason. They're intended to be a "permanent" installation.

That's obviously not realistic, and you can get them out, but it's not possible to do so without damaging it.

Either way, if you choose to try the 84-139 then please let us know if it works out. If it's not the right part, let me know and we'll work from there.

Quick Learner from Wisconsin

Apr 12, 2021 9:22 pm

I just received two roller assemblies 84-139 to fix my screen door. I was able to get one roller to release the springs but no matter which way I turn the second one it will not release. I also made sure the two tabs on the top were not holding it up. What is the trick?

Thanks!

Tom from SWISCO

Apr 15, 2021 12:32 pm

The 84-139 roller is actually not designed to be removed. The manufacturer made it so once you put these in, they're in for good. That means the only way to get them out is to break them.

There's no real trick to that. I tend to just pry them out, which seems to work. You just have to be careful not to damage the door itself.

Quick Learner from Wisconsin

Apr 15, 2021 10:32 pm

Thanks for the reply but I am not trying to take the roller assembly out of the door. I am trying to make it adjustable so to speak. Right now the roller has no movement up and down and if assembled into the door, the door would drag on the frame. I have turned the gear and made sure the dimples at the top are not engaged but I can't seem to get it released and am afraid of snapping the plastic. Should it be turned one way or the other and can you go to far before something will break? Thanks for any help you can provide.

Dave Sr. from SWISCO

Apr 19, 2021 9:01 am

Reading over your description of the problem, it sounds like the roller could be hung up in the screen frame. Did you try to use some spray lubricant like a WD-40? That would be my first recommendation. I would not try to force the adjustment screw, but try turning it one way and then the other. Maybe that will free up the wheel.