replace roller on sliding toss door

A quick learner from USA says:
Hello: I need to replace a roller on my sliding toss door Spec. SGD-R20 Code: 92-2 Series: 3000 MST: 12068(OXO) Do you have the parts?
Thank you.
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Tom from SWISCO responded:
I'm afraid I wasn't able to match that code up to anything specific. Could you show us a picture of the roller out of the door? That will help us find a good match.
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