s380 or s385?

A quick learner from San Diego says:
which part should i get?
User submitted photos of a window balance.
Profile picture of Tom
Tom from SWISCO responded:
Thanks for posting. Actually, neither the Series 380 nor Series 385 will replace this. You have a special balance that will need to be custom made. We can offer a replacement, but before we can, can you show me the attachment at the top of the balance? Can you also tell me how many you need?
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)