Tom from SWISCO responded:
January 15, 2013
Thanks for posting, Marilyn. Actually, the stamp is not a serial number, but rather is only indicative of the balance's strength. I can't really identify what you have based only on that detail alone. Searching for the stamp on our site probably did not yield accurate results. I am not sure if you have the Series 800, but if you say that it doesn't look like your hardware then it is doubtful.
I recommend that you look at our Channel Balance Home Page and follow the steps in order to locate a replacement for your balance. Let me know what you come up with! |
Tom from SWISCO responded:
January 23, 2013
Thanks for getting back to us. Usually, a stamp of 20 2 corresponds to our 2020 option. I also recommend that you double check your sash weight and see if it falls under the weight range shown for the 2020 option, just in case.
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