spiral 23" in length, the nylon

A home owner from Mesa, AZ says:
appears to be green or blue..... The hook that goes into the shoe of the balance appears to be riveted on. What supplies to I need to repair the balances on both sides of the window. Thank you
A customer submitted photo of a spiral balance.
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Paul from SWISCO responded:
Thank you for posting. Before I can offer an applicable replacement for your spiral balance, can you please give me the diameter of the tube?
A quick learner says:
3/8/in in diameter, 23 inches long. Hopefully you were able to open the images I sent.
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Paul from SWISCO responded:
Thank you. It appears as though you have a Series 900 spiral balance with a 15-142 shoe attached. If you'd like, we can custom make this balance for you. To begin, please see our Custom Spiral Balance Order Form that I have started for you and fill out the rest of the information. One of our representatives will be in contact with you shortly thereafter.
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