Looking for replacement spiral balances and tensioning tools

Thanks for submitting images. I have a few questions to get started...

• What type of window do you have (tilt or non-tilt)?
• Do you know the brand name of your window?
• What is the diameter of the metal tube of your spiral balance?
• What is the length of the metal tube of your spiral balance? (see how to measure below)

The orange insert is probably the tip of the balance. In the business orange is the same as a red tipped balance. The different colors refer to the various strengths of internal spring.

A lot of homeowners find their balances to have a round vinyl covering. This round vinyl covering is actually the balance itself. Our balances have metal coverings for strength. So measure the the round vinyl covering. Let me know the diameter and the length of just the cover (do not include the color tipped).

Send us pictures if you want to confirm that this vinyl covering is indeed part of the balance and if the orange insert is the tip.

The pivot shoe looks similar to our 15-046 Pivot Shoe. The charging tool would be the 75-006 Charging Tool. You may also need a jamb spreader, like the Swisco 75-069 Jamb Spreaders, in order to remove the broken shoes.