squeaky sliding glass andersen door

A home owner from california says:
January 31, 2016
I have a sliding glass andersen door that opens to an atrium. It has become very squeaky when opening and/or closing. Does this mean I need to replace the rollers or can I just oil it? Do I have to take the door off to oil the roller if that is a solution?
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Paul from SWISCO responded:
February 1, 2016
First, I would either spray the track with silicone or rub the track with candle wax. If that doesn't work, you will need to remove the sliding door and inspect the wheel assembly. Your bearings might be shot, causing the wheel to not turn. I recommend replacing the wheel assembly in that instance.
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