window arm does not stay

A quick learner from manhattan ny 10013 says:
Any handy person could help to repair the window, as the arm is not staying it fell out, it could not be wheel open or close without using the hand holding it.
A customer submitted photo of a window arm.
Profile picture of Tom
Tom from SWISCO responded:
Good afternoon! Thank you for posting. This looks like our 36-013-10 casement window hinge. Does that look like the part you're looking for?
A quick learner from nyc 10013 says:
Yes, Thank you!
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