Paul from SWISCO responded:
December 19, 2013
Thanks for posting. I think I have an idea of what this balance is, but I would like you to confirm a few things.
First, are the balances asymmetrical? That is, is the other balance on the other side of the window missing the shoe? Or does it look identical to the one pictured? Can you also tell me what the stamp on both balances read? If it's what I think it is, they should both be different. Finally, I would like to know the length of the metal channel. |
Tom from SWISCO responded:
December 23, 2013
I'm sorry, I'm a little confused. Do you mean to say that you only have one balance for this window? If so, then things may be a little trickier. Knowing what stamps are printed on both is an important part of this process. Would you happen to have an identical window elsewhere in the house that would have that information? If not, we will see what we can do based on this information. Let me know!
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Tom from SWISCO responded:
December 27, 2013
Thank you. I think we can estimate what the other balance's stamp is based on what we've seen before.
Now, these balances are asymmetrical, so they will both be slightly different. One has a shoe, and the other does not. Check out this first form for the balance that does have a shoe, marked 2530, and this second form for the balance that does not have a shoe, which we believe is marked 2340. Once you fill out the rest of the information for both forms and submit them, one of our representatives will get back to you with price quotes and items to add to your cart. As for the hinge, I recommend you consider our 15-058. Some other hardware that goes on this window is our 16-008 take out fork, |